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Home » Departments » Departments G-O » Human Resources » Exams Open to the Public » IT Operations Technician I, O.C. #34-17

 

GENESEE COUNTY HUMAN RESOURCES

COUNTY BUILDING I, BATAVIA, NEW YORK

 

ANNOUNCES

 

AN OPEN COMPETITIVE (DECENTRALIZED) EXAMINATION FOR:

 

IT OPERATIONS TECHNICIAN  I, O.C. #34-17

 

SALARY: $15.75 - $18.23 per hour (2017) Genesee County.

Salary varies in school districts and other Civil Divisions under the jurisdiction of Genesee County Civil Service.

 

VACANCY: The Genesee County Department of Social Services currently has one (1) vacant position.  This examination is also being held to establish an eligible list to fill future vacancies, which may occur during the life of the eligible list.

An eligible may receive only one permanent appointment from this list. Once appointed, there will be a Probationary Period of 8-52 weeks based on performance of duties. During this probationary period the Department Head has the ability to terminate employment, without cause.

 

CANDIDATES MUST HAVE BEEN LEGAL RESIDENTS OF GENESEE COUNTY FOR AT LEAST TWO (2) MONTHS IMMEDIATELY PRECEDING THE DATE OF THE WRITTEN EXAMINATION, AND MUST HAVE CONTINUED THEIR RESIDENCY THROUGH THE PERIOD LEADING TO THEIR INITIAL APPOINTMENT. RESIDENTS OF AN ADJOINING COUNTY, IN A SCHOOL DISTRICT UNDER JURISDICTION OF THIS CIVIL SERVICE AGENCY, MEETING EQUIVALENT RESIDENCY REQUIREMENTS, WILL BE ELIGIBLE FOR EXAMINATION AND FOR APPOINTMENT IN THAT DISTRICT ONLY. ELIGIBLE RESIDENTS OF A CIVIL DIVISION MAY BE GIVEN PREFERENCE IN APPOINTMENT TO VACANCIES IN THEIR AREA OF RESIDENCY.

 

                   

                                    LAST FILING DATE----------MAY 17, 2017

 

 

Training and Experience questionnaires will be mailed to all approved candidates after the last filing date of May 17, 2017.  The questionnaire must be returned to our office by close of business on the date of the examination, June 16, 2017. Failure to do so will result in the candidate not being allowed to participate in this examination. Genesee County reserves the right to give the qualifying p.c.-administered test to only as many candidates as are needed to fill available vacancies.  The p.c.-administered test will be held on an appointment only basis.

 

MINIMUM QUALIFICATIONS: Candidates must meet one of the following requirements on or before the Last Filing Date: Graduation from high school or possession of an appropriate equivalency diploma recognized by the NYS Department of Education, AND EITHER:       

 

A.        An Associate’s Degree from a regionally accredited or NYS registered college or university in Business Administration, Computer Science, Computer Information Systems, or related field, [IF CLAIMED, PLEASE ATTACH A COPY OF YOUR OFFICIAL TRANSCRIPT TO YOUR APPLICATION]

OR:

B.        Two (2) years of full time paid experience in the design, implementation or delivery of information systems.  FOR EXAMPLE: Information processing/communications operations, programming or project work, etc. [IF CLAIMED, PLEASE INDICATE ALL RELEVANT EXPERIENCE]

 

CANDIDATES, PLEASE NOTE: It is vital that you submit, with your application, all information necessary to show your qualification for examination.  APPLICATIONS WHICH DO NOT SHOW TRAINING AND/OR EXPERIENCE TO MEET MINIMUM QUALIFICATIONS WILL BE DISAPPROVED, AND WE WILL NOT REFER TO OTHER APPLICATIONS ON FILE FOR ADDITIONAL INFORMATION.

 

NOTE: You may file for this examination if you expect to complete the educational requirement by June 30, 2017.  If successful on the examination, however, you will not be certified for appointment until you have submitted proof of completion of the educational requirements to Genesee County Human Resources. Proof must be submitted no later than 2 months after the completion date. Failure to do so will result in removal of your name from the eligible list.

 

NOTE – FILING FEES: (The acceptance of your application is dependent upon your following these instructions accurately):

A fee of $20.00 is required for each separately-numbered examination for which you apply.  The required fee must accompany your application.  The fee may be submitted in the form of either CASH or CREDIT CARD (if delivered in person), PERSONAL CHECK or MONEY ORDER, (if by mail).  Personal Checks and Money Orders must be payable to the GENESEE COUNTY TREASURER.  Please write the examination number(s) on your personal check or money order.  YOUR APPLICATION FEE WILL NOT BE REFUNDED if you do not meet the requirements for admission to the examination. Compare your qualifications carefully to the requirements stated on the announcement and file only for those examinations for which you are clearly qualified. A waiver of application fee will be allowed if you are receiving unemployment and are primarily responsible for the support of a household.  In addition, a waiver of application fee will be allowed if you are determined eligible for Medicaid, or are receiving Supplemental Security Income payments, or Temporary Assistance for Needy Family assistance or Safety Net Assistance, or are certified Job Training Partnership Act/Workforce Investment Act eligible through a State or local social service agency.  All claims for application fee waiver are subject to verification.  In order for us to verify your eligibility for an application fee waiver, you must complete a “Request for Fee Waiver” form and submit it with your application by the close of business on the Last Filing Date as indicated on the Examination Announcement. The “Request for Fee Waiver” form can be obtained at Genesee County Human Resources, 15 Main Street, Batavia, NY 14020 or from our website, www.co.genesee.ny.us.

 

TYPICAL WORK ACTIVITIES:

Operates computer and peripheral equipment including input of data/data entry, running of application job streams, and the retrieval and distribution of output as required;

Monitors ongoing operations (of computers, networks, and telecommunications) and performs preventive maintenance;

Maintains systems schedules and job controls;

Identifies system malfunctions and initiates corrective action within the scope of knowledge and authority;

Performs back-ups of all systems and networks;

Maintains and updates libraries, logs, manuals, journals and inventories necessary for efficient IT operations;

Assists with asset management of IT equipment;

Assists with the use and routine maintenance of fax machines, PC’s, laptops, etc;

May offer customer support, user assistance and instructions to employees, students and/or faculty, by telephone, in person, or on-line;

Confers with higher level technical staff when errors require a change in operations;

Attends job-related training;

May provide back-up for clerical personnel and/or other team members;

Performs installation/upgrades and conversions to operating systems.

 

SUBJECT OF EXAMINATION:  The examination will consist of two parts: a rated evaluation of training and experience and a qualifying pc�€‘administered test.  You must pass the evaluation of training and experience in order to take the qualifying pc�€‘administered test.  You must pass both tests in order to be considered for appointment.  Only your rating on the evaluation of training and experience will be considered when computing final scores.

 

Rated Evaluation of Training and Experience

You will be mailed a questionnaire to complete that asks for specific information on your information technology education (formal degrees, IT�€‘related training courses, certifications) and experience.  You will also be asked to briefly describe a significant achievement in each of the job's areas and to provide the name and contact information for someone who can verify your information.  You will be scheduled to come in to our office to enter the information on your questionnaire into the computer.  The information you provide about your experience will be rated against the following areas: