Genesee County Department of Social Services 
 
Categories Benefits Advisement
Health Insurance Information
Homecare/Home Health Aide/Personal Care
Transportation for Medical Appointments
Protective Services
Information and Referral
Nursing Home Transition and Diversion Waiver
Traumatic Brain Injury Waiver Program
Modified 09/9/2009 14:50  
Organization Name Genesee County Department of Social Services  
Address 5130 East Main Street  
City Batavia  
State NY  
Zip Code 14020  
Phone (585) 344-2580  
Fax (585) 343-5548  
TTY (585) 344-8502  
Website www.co.genesee.ny.us/departments/socialservices/index.html  
Email webmaster2@co.genesee.ny.us  
Hours 8:30 a.m. to 5:00 p.m. Monday through Friday  
Services Included Temporary Assistance, including Medicaid; Case management; Information and referral; Protective Services for Adults and Children  
Eligibility Requirements Dependent upon program, but generally must be a Genesee County resident in need of financial assistance or protection to qualify  
Cost of Service and Fee Structure Cost of Service and Fee Structure dependent upon income, resources, and/or funding sources  
How to Apply/Documentation Required for Service Dependent upon program, and includes proof of residency, proof of income or resources and proof of need  
Intake Procedure (Application Process) Apply in person at agency  
Geographic Area Served Genesee County  
Languages in which the Service is Provided Primarily English, although interpreter services are available if necessary  
Physical Accessibility/Proximity to Public Transportation Batavia Bus Service routes allow for delivery/pick up at Department of Social Services - check normal bus route schedules