In Home Services

Expanded In-Home Services for the Elderly Program (EISEP)

The EISEP program provides case management and non-medical in-home services such as housekeeping and personal care to serve elderly residents in Genesee County. The program is designed to help individuals eliminate or delay the need to enter a nursing home or other institution and to assist family members in the care of the elderly. Individuals 60 years of age or older are eligible if they are functionally limited, have unmet needs and are unable to receive Medicaid/Medicare or other insurance reimbursement for the same or similar services. Individuals must also be able to live safely at home. There may be a fee for this program based on a person's household income. This fee and eligibility will be determined by an EISEP Case Manager. For further information or to determine your eligibility, contact the Genesee County Office for the Aging at (585) 343-1611.

Additional Agencies that Provide Home Care

For individuals with Medicare, services are available through the following agencies:

HCR Home Care
Phone Number: (585) 250-4190

Visiting Nursing Association
Phone Number: (585) 344-2894

For individuals with Medicaid, requests for home care services should be made to:

Department of Social Services - Adult Services Unit
Phone Number: (585) 344-2580

Several private agencies also offer Nursing Supervision, Home Health Aides, Personal Care Aides and Homemakers. These agencies are:

Homecare and Hospice/Community Care of Western New York

Phone Number: (585) 343-7596 or (716) 372-2106

Willcare Homecare

Phone Number: (800) WILLCAR

Sibley Nursing Personnel Services
Phone Number: (585) 325-3220

Tender Loving Family Care
Phone Number:  (585) 219-4777  

Home Delivered Meals (Meals on Wheels)

Home Delivered Meals are available to any Genesee County resident 60 years of age or older who is incapacitated due to illness, surgery, physical handicap or advancing age, AND is unable to prepare their own meals, AND is without support of family, friends or neighbors for meal preparation. Services are available based on need without regard to income.

Meals are delivered Monday through Friday between the hours of 11:00 a.m. and 1:30 p.m. There is no delivery on holidays. Services may be discontinued at any time, or can be interrupted if needed for vacations or hospitalizations.

Please see the Document Library section of this website for menus for the current and upcoming months.

Everyone that receives a meal has the opportunity to contribute. The suggested contribution is $3.00 per single meal and $4.50 for a double meal.  No one is refused service for inability to contribute.

Referrals may be made to the Home Delivered Meals Intake worker by calling (585) 343-1611.

Home Visitation Program

The Home Visitor Program is funded by the Muriel H. Marshall Fund for the Aging in Genesee County. It is designed to enhance the quality of life to homebound senior citizens by providing socialization, companionship, and assistance. Visitors are carefully selected individuals who will provide companionship and non-medical assistance to senior citizens on a weekly basis for a period of approximately one hour. Visitors may engage in activities such as general conversation, reading, assistance with correspondence, games, hobbies, light housework, light meal preparation, plant care and other small projects. To inquire about the Home Visitation Program, contact Catholic Charities at (585) 343-0614.

Information & Referral

The Genesee County Office for the Aging provides information and referral for all types of community based services that assist with helping to provide care and assistance to elders in their home. Trained outreach workers and counselors are available to meet individually with elders and their family members to assist them to find and obtain services that may be needed to help elder loved ones remain at home. For more information or an appointment, please call (585) 343-1611.

Personal Emergency Response System (PERS)

Services to the Aging in Genesee County (SAGE)

Services to the Aging (SAGE) is funded by the Muriel H. Marshall Fund for the Aging in Genesee County. This program provides library services to homebound and resident senior citizens in the County. Seniors who are confined to their homes because of extended illness, physical disability, or transportation problems, and who would like to enjoy the benefits that a library has to offer are eligible for the services of this program. The program provides access to books, music, videos, and magazines. In order to enjoy these materials, there are some assistive devices available for those with handicaps. To inquire about this program, contact Cathie Plaisted, Coordinator, at the Richmond Memorial Library at (585) 343-9550.

Financial Management

Contact: Lifespan (585)259-2781

An in home service to provide assistance with budgeting, bill paying and day to day financial matters such as:

Plan a budget

  • Balance a checkbook
  • Work with creditors
  • File insurance forms
  • Apply for benefits