5130 East Main Street Road, Suite 2
Batavia, New York 14020-3496

(585) 344-1421
Fax (585) 344-3047

Agency Hours:

Monday through Friday   8:30 a.m. to 5:00 p.m.
Evening Meetings Available by Appointments

 

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Our mission is to assist county residents with symptoms of mental illness in achieving and maintaining their highest level of functioning.

To accomplish this mission we will:

• Respect the dignity and worth of all individuals
• Provide quality services in a caring, non-judgmental manner
• Encourage the development of full potential and individual responsibility in the areas of living, learning, working parenting, and socializing
• Work cooperatively with other community resources
• Promote a positive working enviroment for all staff
• Maintain compliance with NYS mental hygiene laws and office of mental health regulations

Organizational Chart for all Mental
Hygiene Services of Genesee County

 

Authorized under the New York State Mental Hygiene Law, Genesee County Mental Health Department is responsible for developing and overseeing services and programs in the areas of mental illness, mental retardation, developmental disabilities, and alcoholism & substance abuse. This is accomplished through a combination of county-operated services and contracted services with private not-for-profit corporations.

County-operated services include an Outpatient Clinic for Adults and Children, Case Management Services for both adults and children, a Continuing Day Treatment program for adults, 24 Hour Emergency Services, and Community Education on a variety of mental health related topics.

The contracted services are provided through the following private not-for-profit agencies: the Genesee Council on Alcohol and Substance Abuse, Mental Health Association Social Club, NYSARC-Genesee Co. Chapter Sheltered Workshop, the Restoration Society's ACE Employment Service, Regional Action Phone Crisis Hotline, and Hillside Children's Center GLOW Parent Support Program.

 

The Mental Health Services consist of a number of distinct programs designed to help individuals, families, and agencies that are experiencing a variety of mental health needs. They are as follows:

Outpatient Clinic • Continuing Day Treatment • Case Management • Community Education • Crisis Services

OUTPATIENT CLINIC

The OUTPATIENT CLINIC offers outpatient services to individuals 5 years of age and older. Treatment for children and teens focuses on family systems. Areas of concern may be attention deficit disorder, opposit defiant disorder, or the parent child relationship. The primary mission for our adult consumers is to provide treatment for a variety of psychiatric and psychological disturbances including depression, anxiety and panic, bipolar disorder, and disturbances of thought and perception (such as hallucinations and delusions). In addition, family violence, sexual abuse, and impaired interpersonal relationships can be addressed. Clinical staff is comprised of mental health professionals of Masters-Level training and Community Mental Health Nurses. We also access the expertise of a Psychologist and Psychiatrists. Various modes of treatment are utilized and include individual psychotherapy, marital and family therapy, psychological testing, chemotherapy (medication), group therapy, and psychiatric evaluations. Overall a Psychiatrist supervises treatment.

It is able to provide community based mental health services for children with serious emotional disturbances and avoids unnecessary institutional placement or separation of children from their family and their community. The Center also sees children/adolescents and their parents who are challenged beyond their coping skills in order to alleviate continued problems and improve the chances for future successes.

New York State law mandates parental consent is clearly given for minors (individuals under the age of 18) to receive services through the Child and Family Center. Exceptions occur only when an emergency room physician requests a mental health evaluation for a patient in their care within the emergency room.

DAY OPPORTUNITY CENTER

The DAY OPPORTUNITY CENTER is a Continuing Day Treatment program designed for individuals who need more active treatment for their mental illness. Goals are established that help maintain and enhance current levels of functioning, to maintain and develop community living skills and to develop self-esteem. This is achieved through the exploration and development of clients' strengths and interests. The program meets five hours per day (9:45 AM TO 3:15 PM), five days a week. Individuals generally attend a minimum of two days per week.

The DOC multi-disciplinary team includes a Psychiatrist, Community Mental Health Nurses, Mental Health Therapists, and Mental Health Therapy Assistants. The program consists of a wide range of services, including medication management, recreational and educational activities, including GED and remedial work. Skills necessary for community living are taught and practiced in program using individual and group therapies. Social skills are practiced on field trips to various sites in Western New York. Community living skills are practiced in the community at the YMCA, library, and local stores. A work experience program provides the opportunity to explore work interests and skills for a limited number of clients. Transportation is provided through Dial-a-Bus or by the agency.

CASE MANAGEMENT

for both adults and youth is available for consumers with more extensive needs for advocacy, monitoring, and linkage to additional services.

COMMUNITY EDUCATION

programs and classes are designed and produced according to our perceived need or request from the public. Programs range from free informational presentations to more formal established classes. Attendance is open to the general public and the menu of topics continues to be expanded. Speakers are also available for outside presentations.

CRISIS SERVICES

are available throughout the day. After-hours, a crisis worker is on-call through Regional Action Phone (585) 343-1212 for telephone consultation and emergency assessments as the situation warrants.

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Medicaid, Medicare, and some insurance will reimburse for mental health services. Billing statements will be provided upon request to assist with insurance reimbursement. Some clients with managed care insurance need referrals from their primary care physician prior to their clinic appointment.

The cost of services will be addressed at the time of referral. If your insurance does not cover our services, a self-pay fee is set. If there is a financial hardship situation, a reduced fee can be requested and will be established on a sliding scale based on documented household income (with proof such as tax returns) and the number of persons dependent on the income. While there is an expectation consumers will pay for services, necessary services are not denied if a family is unable to pay.

 

If you have any questions, wish to explore services, or have a request,
Please contact us at:

5130 E. Main Street Suite 2
Batavia, NY 14020-3496
(585) 344-1421

 

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