The 9-1-1 Dispatch Center is a specialized section of the Sheriff’s Office that provides centralized public safety communications to participating police, fire and emergency medical services within Genesee County. Included in the responsibilities of the Dispatch Center is the answering, processing and maintaining of the County’s Enhanced 9-1-1 Emergency Telephone System. Dispatch personnel are responsible for the operation of the County’s 800 MHz trunked radio system, which includes assigning radio numbers; dynamic incident regrouping; maintaining the computerized radio subscriber list; maintaining and modifying the SIMS II computer interface; as well as handling routine traffic on the system itself. The Dispatch Center also answers telephone communications for the Genesee County Sheriff’s Office and the Batavia City Police Department and redirects these communications accordingly. The Genesee County Legislature has designated the Sheriff to administer the County’s 9-1-1 Center and the trunked radio system. A County Legislature appointed Enhanced 9-1-1 Operations Board, consisting of members from law enforcement, emergency management, fire services, and emergency medical services, oversees operations of the County’s 9-1-1 Center. The day-to-day operations are administered by a Director of Emergency Communications. Timely and accurate recordings of information are vital to law enforcement, fire services and emergency medical services. Information and the communicating of this information is the lifeblood of these agencies. The benefactors of the activities of the 9-1-1 Dispatch Center include all the public service agencies served and the general public.

Frequently Asked Questions

How do I get in contact with the animal shelter/animal control officer?

     Please contact the Animal Shelter direct at (585) 343-6410

I want to start the process to obtain a pistol permit, where do I start?

     Please contact the Genesee County Clerk's Office in Genesee County Building #1, 344-2550, ext.2264.

I need to have fingerprints taken for my job, where do I go?

     Call the Genesee County Jail (585) 343-0838 for an appointment.

Does your office issue photo ID cards? Where do I obtain a photo ID card?

     No the Genesee County Sheriff's Office does not issue personal ID cards. You may contact the Genesee County Department of Motor Vehicles at County Building #1 (585) 344-2550 ext. 2246 to obtain a non-drivers photo identification card.

What are the road conditions?

     Current road condition information may be obtained by calling (585) 345-3000 ext. 3300, or listen to the local media stations.

I need a criminal records (background) check, motor vehicle accident report or police report, where do I go?

     Please contact the Genesee County Sheriff's Office Records Clerk, Monday through Friday 8:30 A.M. - 5:00 P.M. at 345-3000 ext.3560.

 

Sheriff Home Page