ADULT HOME CASE MANAGER
DISTINGUISHING FEATURES OF THE CLASS: This position requires the performance of case management techniques in helping residents with social, emotional and related difficulties associated with their medical condition. Independence of action will vary depending upon whether or not the incumbent is under direct daily supervision. Employees in this class are expected to confer with professionals or agencies, in and outside of the facility to obtain assistance and guidance for residents. Related work is performed, as required.
TYPICAL WORK ACTIVITIES:
Conducts community outreach to promote the adult home and
collaborates with nursing staff to conduct admissions of new
residents to the adult home;
Performs initial and periodic evaluation of the needs of a resident and
of the capability of the facility program to meet those needs;
Assists each resident to maintain family and community ties and to
develop new relationships by encouraging resident participation in
facility and community activities;
Assisting the resident in obtaining and maintaining a primary
physician or source of medical care of choice who is responsible
for the overall management of the individual’s health and mental
Assists the resident in making arrangements to receive services,
examinations and reports needed to maintain or document he
maintenance of the resident’s health and mental needs, including
health and mental services, dental services, medications and in
providing information and referral as necessary;
Coordinates the work of other case management and service
providers within the facility. Collaborates with nursing and
activities staff members in the development of adult home
programming for the residents, including dementia training for the
Orients new residents and family to the daily routine and assists
each resident in adjusting to life in the facility;
Assists residents in need of alternative living arrangements to make
and execute sound discharge or transfer plans;
Establishes a system of record keeping which documents the case
management needs of each resident and records case
management activities undertaken to meet the needs of
Oversee plan implementation and conduct ongoing follow-up and
The above examples of duties are intended only as illustrations of the various types of work performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.
FULL PERFORMANCE KNOWLEDGES, SKILLS, ABILITIES AND/OR PERSONAL CHARACTERISTICS: Good knowledge of case management techniques; good knowledge of the range of services and entitlements available to Adult Home residents; good knowledge of the aging process and sensitivity to the special problems faced by the chronically ill; working knowledge of the practices and procedures of the social factors related to disease and disability; ability to accurately and appropriately assess client needs, plan services, oversee plan implementation and conduct ongoing follow-up and reassessment ability to organize work effectively; ability to prepare reports, ability to get along well with others; skill in organizing and communicating, tact.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to sit, use hands to finger, handle or feel objects, tools, or controls; and reach with hands and arms. The employee is required to walk, talk and hear. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The nose level in the work environment is usually quiet.
MINIMUM QUALIFICATIONS: Graduation from high school or possession of an appropriate equivalency diploma recognized by the NYS Department of Education, AND EITHER:
A. Graduation from a regionally accredited or New York State
registered four year college or university with a Bachelor's
degree with major work in human resources or service delivery,
and one year of full-time experience in the provision of services
to a dependent adult population; OR
B. Graduation from a regionally accredited or New York State
Registered two year college or university with an Associate
Degree with major work in human resources or service delivery,
and three years of full-time experience in the provision of
services to a dependent adult population.