CASEWORKER (PUBLIC HEALTH)
DISTINGUISHING FEATURES OF THE CLASS: The incumbent in this position provides medically related social work services for children and their families, to assist them with their medical/health related difficulties. The work is performed under direct supervision. The caseworker, in consultation with his/her supervisor (program coordinator) formulates and carries out plans to meet an individual’s timed needs. The incumbent coordinates the plan with other service providers, and monitors his/her participation in the primary health care system. Home visits and the transportation of individuals may be required. Does related work, as required.
TYPICAL WORK ACTIVITIES:
Identifies individuals, including children, with Special Health Care Needs by conducting outreach activities and working cooperatively with other service providers, both within the agency and in the community;
Establishes and maintains linkages between the Department of Health and health care providers, such as: hospitals, pediatricians/primary health care practitioners, Child Health Plus providers, etc.....;
Facilitate access to health care coverage to individuals by conducting personal (family) interviews to identify needs for service. Assistance with enrollment, follow-up and monitor participation in the primary health care system;
Coordinate efforts with primary health care providers to locate and recover children and/or individuals who have been lost from the primary health care system;
Collect, maintain, analyze and submit data and information as specified by the County and State;
May be required to facilitate certain programs within the agency and work closely with other staff personnel in carrying out plans for services;
Drives to family homes as necessary;
Data entry into computer.
The above examples of duties are intended only as illustrations of the various types of work performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.
FULL PERFORMANCE KNOWLEDGE, SKILLS, ABILITIES AND/OR PERSONAL CHARACTERISTICS: Good knowledge of case management techniques; working knowledge of Federal, State and local health laws and programs as they related to individuals (including children) with special health care needs; working knowledge of available services for clientele; working knowledge of the use of computers and data entry; ability to establish and maintain successful relationships with people; ability to operator a motor vehicle; resourcefulness; skills in organization and communication; good powers of observation and analysis.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to sit, use hands to finger, handle or feel objects, tools, or controls; and reach with hands and arms. The employee is required to walk, talk and hear.
The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is moderately quiet and sometimes can be noisy.
MINIMUM QUALIFICATIONS: Graduation from high school or possession of an appropriate equivalency diploma recognized by the NYS Department of Education, AND EITHER:
- Graduation from a regionally accredited or a New York State registered college or university with a Bachelor's degree in Human Services, Education or Social Work or other related field,
OR: - Graduation from a regionally accredited or NYS registered college or university with an Associate’s Degree in Human Services or related field AND two (2) years of full-time, paid experience in a human services field where the individual has performed care management duties.
SPECIAL REQUIREMENTS FOR APPOINTMENT AND CONTINUED EMPLOYMENT: Possession of a valid NYS Operator’s License.
Competitive Class