Human Resources

Case Worker (Schools)


  The incumbent in this position provides social work services for students and their families, to assist them with their emotional, social and environmental difficulties.  The work is performed under supervision.  The school caseworker, in consultation with supervisor (program coordinator), formulates and carries out plans to meet the student's needs and contributes to the development of student assistant program plans and evaluations.  Does related work, as required.

Formulates, implements and monitors plans to meet the needs of the student and/or family;
Provides counseling to help the student and/or family to acquire coping skills needed to solve problems;
Studies the background and needs of students referred, securing information from the student himself/herself, the family, relatives, staff, churches, family courts, and other agencies;
Establishes a relationship with students and/or families, to persuade them to avail themselves of recommended social services;
Identifies the need for services, through in-depth discussions with students and/or families;
Maintains liaison with various agencies to which students and/or families can be referred for services;
Works closely with other staff personnel, such as faculty, guidance counselors and other support staff, in carrying out the case plan;
Reviews existing case records for available information, for use in formulating an overall approach to solution of presenting problems of students;
Periodically reviews cases, to determine changes in the student’s and/or family's situations.

The above examples of duties are intended only as illustrations of the various types of work performed.  The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

FULL PERFORMANCE KNOWLEDGE, SKILLS, ABILITIES AND/OR PERSONAL CHARACTERISTICS:  Working knowledge of Federal, State and local public welfare and human service programs; ability to establish and maintain successful relationships with people; resourcefulness; sensitivity to the reactions of others; good powers of observation and analysis; initiative; tact; emotional maturity; good judgment.

MINIMUM QUALIFICATIONS:  Graduation from high school or possession of an appropriate equivalency diploma recognized by the NYS Department of Education, AND:

Graduation from a regionally accredited college or university, or a New York
State registered four-year college or university, with a Bachelor's degree.

Possession of a valid NYS Driver’s License

Competitive Class