CLINICAL SERVICES DIRECTOR
DISTINGUISHING FEATURES OF THE CLASS: This is an administrative position involving responsibility for assisting the Director of Community Mental Health Services in the implementation of the mission of the Agency through clinical direction and oversight of the daily operation of the Community Mental Health program units. The incumbent of this position has direct administration of assigned supervisory responsibilities. The work is carried out under the administrative direction of the Director of Community Mental Health Services in compliance with established policies and objectives. Considerable latitude is given for the exercise of independent judgment. Assumes the duties of the Director of Community Mental Health Services in his/her absence. Does related work, as required.
TYPICAL WORK ACTIVITIES:
Coordinates the operation of the Clinical Services Units of the County Mental Health Services both internally and with community agencies;
Negotiates and writes working agreements with other service agencies, and insures good liaison connection;
Oversees recruitment, supervision and coordination of all clinical and clerical support staff in all clinical program units;
Coordinates and directs Quality Assurance and Program Certification processes;
Establishes and monitors Treatment Planning and Utilization Review processes;
Coordinates Special Review Investigations of Untoward Incidents;
Determines and monitors budgetary needs for programs with the assistance of the
Plans and conducts staff meetings;
Coordinates and directly supervises On-Call Emergency Service;
Directs in-service training, staff development, and performance evaluations of all staff in the clinical services units;
Conducts evaluations of Clinical Supervisors;
Recommends development and modifications for County programs, and assists with Annual Mental Health Service Plan;
Initiate, develop and implement departmental Policy and Procedure Manual;
Coordinates and provides community consultation, education, and information serviceson mental health issues;
May carry a limited case load.
The above examples of duties are intended only as illustrations of the various types of work performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.
FULL PERFORMANCE KNOWLEDGE, SKILLS, ABILITIES AND/OR PERSONAL
CHARACTERISTICS: Comprehensive knowledge of services and functions of community-based, out-patient psychiatric services; thorough knowledge of current psychiatric treatment modalities; thorough knowledge of New York State Mental Hygiene Law and Codes, Rules, and Regulations; good knowledge of administrative and supervisory practices; good communication skills; ability to develop long and short range plans; ability to direct the day-to-day operations of mental hygiene outpatient services; ability to prepare and present concise and coherent oral and written reports; ability to establish effective working relationships with staff; consumers, providers, family members, significant others, regulatory personnel and the public; tact and courtesy; integrity; good judgment.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to sit, use hands to finger, handle or feel objects, tools, or controls; and reach with hands and arms. The employee is required to walk, talk and hear.
The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually quiet.
MINIMUM QUALIFICATIONS: Graduation from high school or possession of an appropriate equivalency diploma recognized by the NYS Department of Education,
- Possession of a Doctorate Degree in social work, psychology, rehabilitation counseling, psychiatric nursing, or other human services field acceptable to the NYS Department of Mental Hygiene, and New York State Certification in the area of professional degree, if appropriate, and four (4) years of full-time, paid experience in a psychiatric setting, at least two (2) years of which shall have been in an administrative or supervisory level which demonstrates the ability to direct the day-to-day operation of psychiatric outpatient services;
- Possession of a Master’s Degree in social work, psychology, rehabilitation counseling, psychiatric nursing, or other human services field acceptable to the NYS Department of Mental Hygiene, and New York State Certification in the area of professional degree, if appropriate, and five (5) years of full-time, paid experience in a psychiatric setting, at least two (2) years of which shall have been in an administrative or supervisory level which demonstrates the ability of direct the day-to-day operation of psychiatric outpatient services.