Human Resources

Community/Victim Services Counselor


Incumbents in this class assist in the developing, promoting and monitoring of the various Genesee Justice Programs under the supervision of the Program Director or his/her designee. Does related work, as required.

Assists in the promotion of a number of ATI Programs including Community Service
Sentencing, Judicial Diversion, Domestic Abuser Supervision and RUS/Jail Detainees:
Assists in the interviewing of Community Service Clients to determine appropriateness for placement with non-profit agency, verifies legal and medical histories of clients, assists in monitoring the client’s progress or lack therefore;
Assists in promoting the Judicial Diversion Program as an alternative to the traditional
justice route in select felony and misdemeanor cases, through presentations within the community and designing of specific programs that address the needs of the victim, the community, and the defendant;
Assists in the treatment/educational placement of domestic violence offenders placed under Court ACD or CD orders;
Assists in the bail evaluation and verification of information of those jail detainees
eligible for RUS, assists in the monitoring of RUS offenders to insure reappearance in court and follow through on treatment/educational programming Assists by working with other departments and agencies, such as the District Attorney’s Office, Sheriff’s Office, Justices, other police agencies, support service agencies, etc. during the various phases of the program;
Assists in compiling and maintaining records and logs;
Helps process and mail client, court and community agencies correspondence, documents, etc.
Under the general direction of the Program Director or his/her designee interviews crime victims in the victim’s place of residence; assesses victim’s needs and concerns; victim’s financial losses;
Prepares a Memorandum to the District Attorney on the victim’s recommendations and attitude towards the sentencing of the defendant;
Prepares and sends to the victim, a report outlining the progress of the case on a three to four week basis;
Prepares and submits to the court of jurisdiction, an in-depth report of the impact (Victim Impact Statement) the crime has had upon the victim and the victim’s
Assists with crime victims compensation claims.

The above examples of duties are intended only as illustrative of the various types of work performed.  The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

FULL PERFORMANCE KNOWLEDGES, SKILLS, ABILITIES, AND/OR PERSONAL CHARACTERISTICS:Good knowledge of the Criminal Justice System; good knowledge of community agencies, facilities and services which can be utilized as  Alternatives to Incarceration and Victim Assistance; good organizational skills; good public speaking skills; ability to compile and maintain reports; ability to communicate clearly both orally and in writing; ability to monitor and enforce each client's community service as ordered by the court; ability to work well with a wide variety of community resource agencies; working knowledge of NYS Penal Laws, Criminal Justice Procedure Law, and Restorative Justice principles; good discretion and judgment; initiative; resourcefulness; dependability.

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform
the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit
and talk or hear.  The employee is occasionally required to walk; use hands to finger, handle objects, tools, or controls; and reach with hands and arms.  The employee is also required to drive a vehicle.

The employee must occasionally lift and/or move up to 10 pounds.  Specific vision abilities required by this job include close vision and the ability to adjust focus.

The noise level in the work environment is usually moderately quiet.

MINIMUM QUALIFICATIONS: Graduation from high school or possession of an appropriate equivalency diploma recognized by the NYS Department of Education, AND:

  1. Graduation from a regionally accredited or NYS registered college or university with an Associate’s Degree

  2. Two (2) years of full-time, paid experience in a criminal justice agency or other agency whose duties shall have involved counseling or case management/supervision.


SPECIAL REQUIREMENT FOR APPOINTMENT AND CONTINUED EMPLOYMENT Possession of a valid New York State driver’s license at the time of appointment and maintenance of such license throughout the tenure of employment in the position.

Competitive Class