Human Resources

Director of Fiscal Operations and Child Support



DISTINGUISHING FEATURES OF THE CLASS:  This administrative position involves responsibility for the supervision and coordination of the fiscal and operating affairs of the Department of Social Services, supervision over all Information Systems within the department, and management oversight of the Child Support Collection and Enforcement unit.  The incumbent in this position analyzes and monitors program funds, claims and expenditures; recommends policies and procedures in the administrative services area of Social Services; exercises direct supervision over the activities of the Child Support and Enforcement unit; and may have agency-wide responsibility to assisting in the implementation of the mission of the Department through participation in related planning, development and attainment of departmental objectives.  The work is performed under the direction of the Commissioner of Social Services in accordance with established policies and objectives, permitting the frequent exercise of independent judgment and initiative.  Does related work, as required.


Oversees and manages subordinate staff engaged in a variety of financial,
and child support functions,
     including performance appraisals;
Plans, directs, and coordinates various functions such as accounting,
     payroll and 
purchasing for the department, after verifying that funds
     are available from
appropriate accounts;
Oversees claiming process within the accounting division to
     maximize federal, state and 
grant reimbursements;
Prepares and analyzes a variety of periodic fiscal, statistical and
     narrative records and
reports for agency use or submission
     to federal and state agencies;
Makes necessary contacts with various federal, state and
     local representatives regarding
program funding and fiscal affairs;
Assists in the preparation of the Department’s overall budget;
Assists the Commissioner in administering the budget by
     overseeing accounting and f
inancial transactions to
     ensure compliance with federal and state fiscal regulations;
Prepares financial reports required by state laws and local rules
     detailing claims and 
Assists in the formulation of policies and procedures for the
administration of the department;
Advises and consults with department head and other staff on
     current fiscal and reporting 
requirements and control of expenditures;
Supervises the work of the Child Support Enforcement unit,
     establishing procedures and
guidelines in which the staff operates,
     providing direction to the unit supervisor and
monitoring work product/process;
Interprets federal, state and local policies and regulations and
     programs relating to Child 
Support Collection and
     enforcement to advise staff and ensure the effective
      of state and federal mandates;
Interprets state OCFS and OTDA bulletins, directives and
     procedural material within area
of responsibility and
     develops administrative procedures to implement them;
May audit program agent and sub-contract accounts to insure proper
     expenditure control of 
program funds;
Maintains contacts with all departmental units, other county departments,
groups, and with the building landlord and sub-contractors,
     on areas of assigned
Coordinates the department’s various computer systems including welfare
system and office automation programs;
Oversees equipment purchase, maintenance and repair;
Coordinates and supervises the operation of the telephone switchboard
     and related
Coordinates the department’s records management program including
     storage, inventory 
purging, microfilming and recycling;
Maintains responsibility for insuring that departmental financial functions
     are performed 
efficiently using updated information
     management technology;
Schedules and assigns personnel to achieve maximum staff utilization;
Uses personal computer to make financial inquiries, maintain records and
     make financial 
Does training and other related work as required.
The above examples of duties are intended only as illustrations of the various types of work performed. 
The omission of specific statements of duties does not exclude them from the position if the work is similar,
related or a logical assignment to the position.

FULL PERFORMANCE KNOWLEDGE, SKILLS, ABILITIES AND/OR PERSONAL CHARACTERISTICS:  Good knowledge of current principles and practices of business administration, accounting and budgeting pertaining to Social Services; good knowledge of the policies, laws and regulations affecting Social Services and Child Support activities; overall knowledge of the principles and practices of public administration, particularly those related to the planning, coordinating and directing of a social services program with diverse functions and various management information systems; ability to understand and carry out complex written and verbal instructions; ability to plan, evaluate and direct the work of others; ability to train and supervise employees in office methods and procedures; ability to establish and maintain cooperative relations with the public and other agencies;  ability to prepare various statistical and narrative reports for Social Services; ability to perform close, detail work involving considerable visual effort and strain; ability to operate a computer terminal and calculator; good judgment, resourcefulness and tact; and ability to express ideas clearly and concisely, orally and in writing; proficiency in Excel.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to sit, use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms.  The employee is required to walk, talk and hear.
The employee must occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision and the ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.The noise level in the work environment is usually quiet.

MINIMUM QUALIFICATIONS:  Graduation from high school or possession of an appropriate equivalency diploma recognized by the NYS Department of Education; AND EITHER:


A.       Graduation from a regionally accredited or NYS registered college
           or university with a Master’s degree in Business Administration,
           Accounting or related field AND three (3) years of full-time,
           paid experience in a management level position, preferably
           in a public agency, with demonstrated fiscal oversight
           responsibilities and experience in management
           information systems. 


Graduation from a regionally accredited or NYS registered college
           or university with a Bachelor’s degree in Business Administration,
           Accounting or related field AND five (5) years of full-time,
           paid experience in a management  level position,
           preferably in a public agency, with demonstrated fiscal oversight
           responsibilities and experience in management
           information systems.