Office for the Aging

Financial Programs

Approval for some of these programs are based on eligibility criteria. Contact the Genesee County Office for the Aging at (585) 343-1611 unless otherwise noted for eligibility criteria.

Benefits Check-Up Website

For a listing of financial benefits that you may be eligible for, visit By putting in your information without giving your social security number, name or any other identifying information, you can receive a list of potential benefits that you are likely eligible for.

Home Energy Assistance Program (HEAP)


The Home Energy Assistance Program (HEAP) provides a financial benefit to help pay for home heating costs for low income individuals. For income guidelines, visit This program is not available for someone who resides in subsidized housing where heat is included. To request an application or assistance in completing an application, contact the Genesee County Office for the Aging at (585) 343-1611.

Food Stamps

Food stamps are electronic coupons that can be used as cash for buying food in stores and can be used in restaurants. Applications are available at the Genesee County Office for the Aging or through the Genesee County Department of Social Services. Contact the Genesee County Department of Social Services at (585) 344-2580 for income guidelines.


This is a discount on your telephone bill. Individuals may be eligible if they receive HEAP, Food Stamps, SSI or Medicaid benefits. Applications may be obtained by contacting your telephone company. Application forms and assistance in applying is also available through the Genesee County Office for the Aging.   The contact numbers for the local telephone companies are: Verizon (716) 890-7100; Frontier Telephone of Rochester (585) 777-1200; Frontier (for the 547 and 599 exchanges only) 1-800-921-8101.


(585) 259-2781 

An in-home service to provide assistance with budgeting, bill paying and day to day financial matters such as:

 Plan a budget

  • Balance a checkbook
  • Work with creditors
  • File insurance forms
  • Apply for benefits


Section 8 Housing Program

Genesee County has government subsidized housing which bases rent upon a person's income. For application assistance, contact the Genesee County Office for the Aging at (585) 343-1611.

Social Security

Social Security provides incomes for insured workers, and for certain spouses, divorced spouses, the disabled, children and surviving dependent parents. Contact the Social Security Administration office at 1-866-931-7103 or 1-800-772-1213 or

Supplemental Security Income (SSI)

SSI provides basic income (or additional income) to combine with Social Security, pension or earnings. Individuals age 65 or older, or any age if disabled or blind, may be entitled to this benefit. Applications and income guidelines can be obtained by calling the Social Security Administration office at 1-866-931-7103 or 1-800-772-1213. You can also go to the local office in the Eastown Plaza in Batavia, New York.

Veteran Benefits

These benefits that are available for veterans or spouses of veterans may include pensions, medical care and prescription drugs, vocational rehabilitation, education, home loans, compensation, burial and other benefits. Contact the local Veterans Service Agency at (585) 815-7905. They are located at 3837 West Main St., Batavia, New York 14020

Weatherization Program

The Weatherization Referral and Packaging (WRAP) Program provides home repairs to weatherize a home for energy efficiency as well as education on energy conservation. These repairs may include window replacement, insulation, caulking, weather stripping, broken glass repair and furnace repair or replacement. In order to be eligible for this program, an individual must be eligible for HEAP benefits and the needs must be certified by an energy audit. Homeowners and renters with approval from their landlord may apply. Please contact the Genesee County Office for the Aging at (585) 343-1611 for an application.

Other home improvement loans and grants may be available to seniors to help replace roofs, siding and make handicap accessibility modifications to their homes. For information about income guidelines, contact the Genesee County Office for the Aging at (585) 343-1611.  Visit the Muriel H. Marshall Fund for the Aging page for additional information.