Job Development Bureau

Job Development Bureau

587 East Main Street, Suite 100
Batavia, New York 14020

(585) 344-2042
Fax (585) 344-4495


To open an Unemployment Claim
call 888-209-8124,
for unemployment questions call 800-833-3000

For questions regarding Genesee County
Job Development Services, 
our staff extensions are as follows:

Jaden Ohlson                  4217
Jeff Young                       4265
Lisa Smith                       4237
Mary Spaulding               4221
Teresa Van Son               4223
Or  you can email us at:  JDB

Call (585) 344-2042 to schedule an individual appointment

Equal Opportunity Employer/Provider Auxiliary aids and services are available upon request to individuals with disabilities

Monday - Friday
8:30 a.m. - 5:00 p.m. Center Partners New York State Department Of Labor
Genesee County Job Development Bureau
GLOW Workforce Development Board
Adult Career and Continuing Education Services - (ACCES)
Genesee Community College, Educational Opportunity Center
Associates for Training & Development - A4TD
Literacy Genesee/Orleans
Iroquois Job Corp.


Department Description

The Job Development Bureau’s purpose is to provide programs and services which will result in our customers becoming self sufficient, achieving their career goals, and becoming part of the skilled workforce of Genesee County and the surrounding labor market area.  Our customers are sponsored only for careers where there is sufficient employer demand.  Our services result in an improved economic as well as social environment for all Genesee County residents and businesses.

The Job Development Bureau is a major partner in the Genesee County Career Center at 587 East Main Street in Batavia. The other major partners are the New York State Department of Employment Services and the GLOW Workforce Development Board (WDB).  Part time partners include the GCC Educational Opportunities Center (EOC), Literacy Genesee/Orleans, ACCES, and Iroquois Job Corps. 

As a partner in the Career Center, the Job Development Bureau staff assist a broad range of customers providing services as part of the seamless workforce development system in GLOW.  The Job Development Bureau provides direct services to all unemployed and under employed adults, high school students, dropouts, out of school youth, public assistance recipients and others who have barriers inhibiting them from securing and retaining employment.

The businesses of our area represent the major customer in this demand-side based workforce development system benefiting from our recruitment, assessment, training services and intense workforce preparation for GLOW residents.

The Job Development Bureau provides our job-seeking customers with help in selecting the appropriate career; developing a plan to assure success; and securing financial assistance to cover the costs of their training.  Many years ago, to avoid duplication of services and extra administrative expenses, the Office for the Aging partenered with the Job Development Bureau, allowing us to provide seamless employment services to their customers as well.  One employment and training system has been more economical and also has enabled Office for the Aging customers to receive a wider range of high quality employment services at the Career Center.

Vocational and academic training, as well as remediation, is provided at the Career Center through agreements with a variety of community agencies, which include: educational agencies, employers, and non-profit agencies. The Job Development Bureau is an authorized training agency for the National Retail Federation (NRF) in Customer Service and Sales and is the only certified testing location for NRF in GLOW.  We also provide training for entrepreneurs wishing to start E-businesses.  Daycare, transportation, special counseling, and other services are provided on both a contractual and non-contractual basis. 

The Job Development Bureau receives its direction through the Genesee County Legislature, NYS Department of Labor, GLOW Workforce Development Board, and the Human Service Advocacy Committee.  Genesee County does not provide any direct local funding to the Job Development Bureau.  The County does provide in-kind services, which enable the Bureau to use more of its Federal and State funding on services directly benefiting our customers.  The GLOW Workforce Development Board members donate their time in partnership with the Chief Elected Officials of the GLOW Workforce Innovation and Opportunity Area providing oversight, setting the policies and approving annual programs and operating plans.

The Job Development Bureau is an active partner in the Genesee County Comprehensive Plan process, providing representation on the Health and Human Services Focus Group and the Technology Focus Group.  The Job Development Bureau also serves on the Genesee County Transportation Coordinating Committee, Genesee County Interagency Council, Genesee County Youth Bureau Board, GLOW Workforce Development Board, GLOW Youth Council, Literacy Genesee/Orleans  and the Chamber of Commerce Business Development Committee. 





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